Economic Support Specialist
Job Status:
Closed - no longer accepting applications
Job Closing Date:
Wednesday, September 4, 2019 - 4:30pm
Applications are being accepted to fill one vacant Economic Support Specialist – Limited Term Employment position for the Lincoln County Department of Social Services.
The purpose of this position is to determine eligibility for categorical aids available through public assistance. Duties will include, but are not limited to:
- Receive phone calls from the public regarding a variety of public assistance programs.
- Perform or review eligibility determinations for non W-2 services, Foodshare, health care, LIHEAP, Emergency Assistance, Child Care, and ensure all data is entered into CARES and CWW accurately and timely.
- Process changes to determine eligibility for public assistance programs, which includes strict enforcement of all eligibility requirements, investigative interviewing, budget computation, case documentation and computer usage.
- Research, interpret and explain Federal, State and local policies governing eligibility, legal rights and responsibilities of applicants and participants, including providing necessary information about client fact-finding and grievance procedures.
- Refer applicants and participants to all other community services.
Qualifications:
Two years of post-secondary education, preferably in a related field, and two years of experience dealing with the public, or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. This is call center position. Strong interpersonal skills, mathematical computations, and use of case management systems are required.
Salary and Benefits:
Limited Term through December 31, 2020, full-time position/40 hours per week. The starting rate of pay is $17.42 per hour. Eligibility for Lincoln County benefit package including; health, dental, life, LTD, vision, vacation, sick leave, holiday pay and Wisconsin Retirement System.
Applicants must complete a Lincoln County Employment Application form. Application forms are also available in the Lincoln County Service Center (upper level), 801 N. Sales Street in Merrill. Applications can be uploaded, faxed to (715) 539-8053 or returned to 801 N Sales St in Merrill.
Deadline for submitting an application is 4:30 p.m. on Wednesday, September 4, 2019.
AN EQUAL OPPORTUNITY EMPLOYER
